Remora - Setup Tamper Detection

Tamper detection allows for notifications based on whether the device is secured or removed from its asset.

An example may be that you want to be notified if the tracker is removed from a skip-bin.

It works by monitoring if the magnet is removed.

Step 1 - Installation

- Glue the supplied magnet to the surface of the asset. (see above)

- Place the device over the magnet, allowing the magnet to fit into the recess underneath.

- Ensure that the magnet firmly adheres to the surface of the mount point. If it is not stuck strongly to the mount point, either magnetically or with the aid of adhesives, it may instead stick to the device housing. 

- Ensure that it will reliably separate from the Remora during tampering, so that the alarm will be triggered.

Step 2 - Back-end configuration

Contact our team and advise you would like tamper detection setup on the device. Provide the serial number of the device.

Email [email protected] or call our team 1300 672 072.
Our team will send some configuration updates to the device to enable this feature.

Step 3 - Configure Alerts in the portal

Our team will setup a basic alert in the portal. But you will need to go in and make changes to decide who gets alerted, how they get alerted etc. (please note: SMS messages are charged)

To configure go to the tracking portal: https://tlx.telematics.guru or your unique URL.

Along the top navigation, click the ADMIN tab, and then ALERTS.

Find the alert our team has created, and click EDIT

Click the Notifications tab in the window to manage who gets the alerts.

Click save once completed.

Any issues at all please reach out to our support team.